Terms of Service

Welcome to Droply. These Terms of Service (“Terms”) govern your use of Droply’s websites, apps, and services (the “Service”). By using the Service, you agree to these Terms. If you don’t agree, please don’t use the Service.

What Droply is

Droply gives independent sellers (“operators”) tools to run a storefront, publish drops, and take orders directly from their customers (“buyers”). Droply is a software service, not a marketplace or a party to the transactions between operators and buyers. Droply does not process card payments and does not hold or transfer funds; buyers pay operators directly through third-party payment apps.

Orders & payments

When a buyer places an order, the resulting agreement to make, sell, and hand off the goods or services is solely between the buyer and the operator. Operators are responsible for their listings, pricing, fulfillment, food safety, refunds, and compliance with all applicable laws. Buyers are responsible for paying the operator through the payment method shown and for the accuracy of the information they provide.

Because payments happen directly between buyer and operator through third-party apps, any payment dispute or refund is handled between the buyer and the operator. Droply is not responsible for completing, guaranteeing, or refunding payments.

Text messages

If you opt in at checkout, you agree to receive order-related text messages (such as confirmations and pickup reminders). Message frequency varies, and message and data rates may apply. You can reply STOP to opt out at any time. See our Privacy Policy for details on how we handle mobile information.

Your account & acceptable use

You are responsible for the activity on your account and for keeping your access secure. You agree not to use the Service to break the law, infringe others’ rights, send spam or unauthorized messages, upload harmful code, or interfere with the Service.

Operators additionally agree to sell only lawful goods and services, to honor the orders they accept, and to obtain any licenses or permits their business requires.

Content you provide

You keep ownership of the content you upload (such as photos, storefront text, and notes). You grant Droply a limited license to host and display that content as needed to operate the Service. You are responsible for having the rights to the content you upload.

Fees

Droply charges no platform fee on sales. Some features may be offered as a paid subscription; if you subscribe, the pricing and billing terms shown at signup apply.

Disclaimers & limitation of liability

The Service is provided “as is” without warranties of any kind. Droply does not warrant that the Service will be uninterrupted or error-free, and is not responsible for the acts, omissions, goods, or services of operators or buyers.

To the fullest extent permitted by law, Droply will not be liable for any indirect, incidental, or consequential damages, or for disputes between operators and buyers. Nothing in these Terms limits liability that cannot be limited under applicable law.

Termination

You may stop using the Service at any time. We may suspend or end access to the Service if you violate these Terms or to protect the Service and its users.

Changes

We may update these Terms from time to time. Continued use of the Service after changes take effect means you accept the updated Terms.

Contact

Questions about these Terms? Contact us at support@rundroply.com.